Personal Touch Products

Customer shopreviews

Maggie Mena

Maggie Mena

Date: March 9, 2023
  • General Personal Touch Review
  • I just wanted to thank you for my BEAUTIFUL backgrounds and plastic bags. The colors are bright and the art is unique. You also packed them perfectly and they arrived without a crease. I have Ken's Software and I use them for gifts although people are now beginning to ask if they can purchase them. I have to think about that first!!! I truly appreciate your professionalism and I will continue as your customer.

  • You are most welcome Maggie! It's great to have you as one of our customers. : )

Dwayne

Dwayne

Date: December 23, 2020
  • General Personal Touch Review
  • Hello John,

    I just wanted to thank you for going the extra mile for me yesterday and taking care of a problem that was certainly not your fault. You lived up to, and surpassed all of your reviews concerning your customer service. I plan to do business with you for many years to come. I was so impressed that I have already placed my second order with you.

    Thank you for everything!
    Your newest customer,
    Dwayne

  • Thank you for the encouraging words, Dwayne.
    It is great to have you as our newest customer : )

    All the best,
    John

Rhoda Bazil

Rhoda Bazil

Date: December 22, 2020
  • General Personal Touch Review
  • I have been selling Personalized Gifts for a few years now and you have the BEST of everything.

  • Thank you for the encouraging feedback!

Marie

Marie

Date: April 18, 2019
  • General Personal Touch Review
  • Oh my gosh, we can't tell you enough how much we love your software. :) It is SUPER quick and Super easy to use. Our booth at the market stays full with people wanting to read about their name. Having the Spanish version is a huge plus. We hear the word beautiful a lot! :)

    We truly appreciate you guys and as always thank you so much for your speedy delivery.

  • Thanks so much for sharing your thoughts Marie. We greatly appreciate having you and Charles as our customers!

Robin's Gifts & More

Robin's Gifts & More

Date: March 7, 2019
  • General Personal Touch Review
  • I love the software, art backgrounds and the gift ideas that are given on the website! My complaint is that the supplies for the gift ideas are not available: no wood frames, no Grandma's Garden background even though it's pictured in the hands of the avatar on the webstore (with no other options), no large mats as pictured for the Coat of Arms Software that fit the 12X20 frame, which also is not available and can only be found through a link in the What's New section. It's frustrating to see these ideas and not even be able to order the product depicted.

  • Hello Robin, We are glad to hear that you are happy with our software but sorry to hear about your disappointment regarding the frames that are no longer available on our website. I personally designed the 12x20 frames & mats and love the design but unfortunately they were not popular. Also keep in mind our Photo Mats will allow you to add a photo to any gift for a much lower cost than the larger frame. With picture frames becoming much like a commodity and most of our customers choosing to purchase frames from local sources, we no longer ship frames directly. For cost effectiveness we now encourage finding a local frame supplier as well as online discount sources such as hobbylobby.com, walmart.com, amazon.com, and frameusa.com which is a dedicated frame supplier. Keep in mind that Personal Touch art backgrounds and suggested frame sizes are standard 8.5x11 and 11x14 so you should be able to find a cost-effective source that works well for you. Changing the avatar image with the grandmas garden in the web-store is a good idea which we will implement. BTW, our Whats New Page includes a chronological history of news and product releases over time. To avoid misunderstanding however, we removed those images. To your success!

Lee Ann Ritchers

Lee Ann Ritchers

Date: August 13, 2018
  • General Personal Touch Review
  • Dear Darlene and John, I just want to thank you for all of your support and outstanding customer service! You both have been extremely helpful with any questions I've had, and provide such amazing service! Thank you so much for helping me to obtain the supplies I needed so quickly! Because of Personal Touch, I am truly grateful for the opportunity to provide my customers with many thoughtful, and caring gifts. You are the Best, thank you!!

  • Thanks so much for sharing your experience Lee Ann! We greatly appreciate having you as one of our valued customers : )

Names By Lourdes

Names By Lourdes

Date: March 2, 2017
  • General Personal Touch Review
  • Superb Opportunity. Personal Touch has superb customer service, products, and their software is the best I've seen at an unbelievable bargain price.

  • Thank you for the kind review Barry. All the best to you.

Jasmine Hucks

Jasmine Hucks

Date: December 7, 2016
  • General Personal Touch Review
  • I just received my sample packet in the mail. I love it. I will surely be investing in a start-up kit. I have a lot of friends that are having babies and events coming up. These will make awesome gifts!

  • We look forward to you coming on board with us Jasmine! All the best : )

Linda C.

Linda C.

Date: June 25, 2016
  • General Personal Touch Review
  • Darlene,

    Again thank you so much for the phenomenal service I received from you. You really gave me the personal touch as displayed by your company name.

    Blessings,
    Linda

  • You are most welcome Linda! Blessings to you too : )

LaVaughn

LaVaughn

Date: November 21, 2015
  • General Personal Touch Review
  • I just recently purchased the Personal Touch Products in October 9, 2015 and I can truly say that it has been a blessing. The customer service that I have received is impeccable and above excellent. I recently introduced my personalized name meaning gifts to my church members for the Women's Enrichment seminar to market as a vendor and mostly everyone came to my table and admired my named meaning gifts with the gold frames and loved them. I made some sales that day and even have orders for Christmas. I have always wanted to start my own business and thanks to God for giving Mr. Trapani this brilliant idea. I love my business! Thanks!

  • Thanks so much for the sharing your experience and your kind review. We greatly appreciate having you as one of our valued customers.
    God bless you : )

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Reviews

4.9 / 5

Based on 17 reviews

Maggie Mena: " I just wanted to thank you for my BEAUTIFUL backgrounds and plastic bags. The colors are bright and the art is unique. You also packed them perfectly and they arrived without a crease. I have Ken's Software and I ..."

Mar 9, 2023

Dwayne: "Hello John, I just wanted to thank you for going the extra mile for me yesterday and taking care of a problem that was certainly not your fault. You lived up to, and surpassed all of your reviews concerning your ..."

Dec 23, 2020

Rhoda Bazil: "I have been selling Personalized Gifts for a few years now and you have the BEST of everything."

Dec 22, 2020